ITSCREDIT is a software company based in Porto, Portugal, specializing in the development and implementation of credit solutions. With deep expertise in banking credit, we continuously optimize the entire credit process—from simulation to disbursement—by developing innovative, flexible, and intuitive software solutions that meet evolving market challenges and client needs.
At ITSCREDIT, we believe that a career is more than just a job—it’s a journey towards your aspirations. Joining our team means working alongside like-minded professionals who inspire and challenge you to grow. We are committed to fostering an inclusive and diverse workplace where different backgrounds and perspectives are valued and celebrated.
If you’re looking for a company where you can thrive both professionally and personally in a dynamic and supportive environment, we’d love to hear from you!
The Role
The IT Technician will play a key role in supporting and maintaining ITSCREDIT's IT infrastructure.
This professional will ensure that our systems and networks operate efficiently and securely, allowing our teams to focus on creating the best digital credit solutions on the market.
Key Responsabilities
User Support: Provide first-line technical support to company employees, resolving hardware, software, network, and other IT system issues both on-site and remotely.
IT Infrastructure Management: Install, configure, and maintain workstations, servers (Windows and Linux), printers, and other peripherals.
Network Administration: Support the management and monitoring of the local network (LAN/WAN), including switches, routers, firewalls, and Wi-Fi access points, ensuring performance and security.
Software and License Management: Ensure proper installation, updating, and licensing of the company’s software, including operating systems and productivity suites (e.g., Microsoft 365).
Information Security: Assist in the implementation and monitoring of security policies, including antivirus, firewalls, backups, and user awareness training.
Inventory Management: Keep an up-to-date inventory of all company hardware and software.
Account and Access Management: Create and manage user accounts and access permissions across the company’s systems and platforms.
Documentation: Create and maintain technical documentation for IT systems, processes, and procedures.
Vendor Collaboration: Interact with hardware, software, and IT service providers for procurement, support, and issue resolution.
Education and Experience
Academic background in Information Technology or a related field.
Solid knowledge of Microsoft Windows operating systems (desktop and server) and familiarity with Linux environments.
Basic knowledge of network administration (TCP/IP, DNS, DHCP, VPN).
Knowledge of virtualization solutions (e.g., VMware, Hyper-V).
Academic or professional experience with ticketing tools and remote support.
Basic understanding of IT security (antivirus, firewalls, backups).
Familiarity with cloud service administration, such as Microsoft Azure, is an asset.
Proactivity and eagerness to learn.
Nice to Have
Familiarity with cloud service administration, such as Microsoft Azure.
Interest in Cybersecurity.
Language and Certifications
Excellent communication skills, both written and verbal, in Portuguese and English.
Must be located in commutable distance to Porto, Portugal, the European Union.
Candidates must be eligible for an IEFP internship at bachelor’s degree level.
Join us!
Want to shape the future of banking? We're constantly on the lookout for people who share our ambitions and have the skills to match!
We're excited to learn more about you! If you're passionate about what we do and think you'd be a great fit for our team, we encourage you to apply. Please fill out the form below with your most up-to-date information. Be sure to include your resume and any additional materials that showcase your skills and experience.
Remote / Hybrid Work
