Branch front-office

Smart digital solutions, effective branch banking.

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branch fo 238429

Lend smarter, serve better.
Elevate your branch service

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Build end-to-end workflows

Improve every step of the front-office banking journey from application through decision and contracting to recovery for a smooth and efficient branch banking experience.

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Make the most of data

Connect all ITSCREDIT smart lending tools to the central banking system to automate data sync, generate credit insights, and make confident, aligned decisions in your brank branches.

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Reimagine branch experience

Use automation to speed up daily credit tasks. Simplify essential operations so your front-office staff can dedicate time to delivering exceptional on-site banking services.

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Personal touch,
digital efficiency

ITSCREDIT solutions work as effectively online as in your branch's front office. They help you blend the speed of automation with a friendly, personal banking experience.

Easy credit simulators and applications

Empower your bank employees and customers to run personalised credit simulations, create proposals, and submit applications at branch locations using intuitive calculators. The tool connects to the central system to automatically import data and process it quickly and accurately.

End-to-end credit workflows

From simulation to disbursement, our Credit Workflow assists bank employees throughout the credit process, automating, pre-checking, and reviewing tasks along the way. All data is centralised and flows seamlessly from one phase to the next.

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Application and SLA consultation

Clear communication is essential when creating proposals and agreements. The ITSCREDIT platform helps staff review these documents easily and sends automatic reminders to keep everyone updated.

Automatic disbursement

Disbursement is a delicate process that requires careful handling. Our solution makes it easier, faster, and safer, helping you avoid mistakes and freeing up your time for other branch banking tasks.

Decision engine and scoring calculation

Make decision-making faster and easier with ITSCREDIT's smart risk score calculation engine. Personalise scoring models with drag-and-drop, without having to code, and get accurate decisions effortlessly.

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Decision Support Indicators

Customers visit your bank branch looking for expert, personalised financial advice. By using ITSCREDIT data insights, your front-office employees can accurately assess the risks and benefits of granting loans, helping to build customers' confidence in their decisions.

Credit Rehabilitation and Recovery

The collections process can get taxing between task and data management, customer communication, performance monitoring, and credit restructuring. A dedicated ITSCREDIT module provides tools to help bank employees manage and optimise all credit recovery efforts in one place.