"The transformation to a 100% digital credit granting process in Crédito Agrícola provided a positive response to the challenge of improving the profitability of the banking business and achieving greater operational efficiency and cost control, while allowing us to carry out a review of the offer and services, adjusting them to the new consumer requirements, particularly with regard to the mobile banking service, 24/7 service, online credit granting procedure"

"We created the Puzzle brand with the aim of targeting a new generation that is very present online. Applying for a credit from a bank is normally complex and paper-based. By digitizing and automating all these processes, we establish a relationship that is much simpler and more immediate, meeting our customers’ expectations"

"Our experience over the past few years with the Flowcredit system in three countries has been very constructive and value adding. The system is highly configurable, and is integrated with our T24 core banking system through the services layer. The ITSCREDIT team have been very responsive to our needs and have delivered per our business requirements."

“The Collections process includes letters, phone calls and electronic communications during regular and off-business hours. This coverage ensures maximum effort being applied what resulted in exceptional improvement to our bottom line.”

“We adopted ITSCREDIT's platform for managing the credit process in the retail segment. It's a platform that combines different channels, currencies, products and segments allied with the automatic decision scoring model has given us a significant reduction in 'Turn Around Time' and a considerable increase in the volume of leads and loans"